The provision of up-to-the-minute, clearly presented information about ‘what's going
on' in the Practice is the third underlying principle of the PriDoc concept, and
again it is the integration of the system that makes it so powerful. The Scheduler
module, for example, provides a year-planner style of view that displays holiday,
sickness and parental absence alongside staff regular shifts and overtime, and by
‘drilling down' on certain sections of the view any relevant further parameters can
(subject to appropriate user rights) be viewed and amended. Similarly, when processing the monthly Payroll
(that will have been automatically populated from the entries in the Scheduler),
the Practice Manager is presented with a very wide range of detailed reports that analyse the monthly pay.
In contrast to the above numerical and financial information, there is a significant
amount of text-based information that a Practice needs to access. For example, the
Communications module can be used to record orders placed, promises made, faults
logged etc., and copies of all correspondence can be maintained. Ease of access to
information is paramount, so that a Partner – or any staff member with appropriate
access rights – asking a question like: “What is our Grievance Procedure?” or “What
does our I.T. Security Policy say about installing software?” will be able to get
at this information with no more than 3 clicks from any screen.